Resolving malfunctions via remote service

Using secure virtual private network technology, our experts can connect directly to the affected system. This enables them to check software functions and the status of hardware components, identify and eliminate defect causes, and create a reliable system diagnosis, all via remote access. The data is compiled in a clearly-structured final report, giving you valuable insights into all status information of your system.

* The total price for an "Emergency Call" arise from the tariffs of your network operator or service provider for calls to the respective region and from a special tariff, which amounts to 6.3 cents per 30 seconds from Monday to Friday between 9:00 am and 6:00 pm and 6.3 cents per minute within the remaining time.